If you want to succeed at inside sales, you need the two A’s: attitude and activity. And you certainly need to know how to use the phone as your major selling tool…not to avoid opportunities to interact as above, but to invite and welcome them.
Activity
Inside sales training teaches that getting appointments and follow-up conversations is still a numbers game. You need to put in the time and effort. Lots of activity is necessary to garner those critical few second chances. You should count on making at least 100 calls per day. With each one, you need to open politely and persuasively and sound as if this were your first call of the day.
Attitude
Success is mostly up to you. If you nurture an entrepreneurial spirit and are eager to learn and grow, you can create your own good fortune. Develop excellent communication skills, follow a disciplined plan, demonstrate a genuine wish to help potential customers, and show your willingness to work hard.
Inside sales can be a great career option for those with the “right stuff.”
For more information about inside sales training best practices, please visit: http://www.lsaglobal.com/inside-sales-training-coaching/
